Return, Refund & Cancellation

1. Eligibility

We accept returns ONLY if:

• Wrong item received

• Damaged upon arrival (This does not count if the package was damaged during delivery)

• Manufacturing defects (verified)

We do not accept returns for:

• Opened or used sleeves

• Opened booster boxes or packs

• Pre-order items

• Change of mind

2. Timeframe

• Claims must be submitted within 48 hours of delivery.

3. Refund Method

• Refunds are issued only via AED bank transfer or store credit (Decided by EpicTCGVault)

• Crypto refunds are not provided.

4. Cancellation

• Orders can only be cancelled before dispatch.

• Pre-orders are non-cancellable and non-refundable.