Terms and Conditions
1. Introduction
Welcome to EpicTCGVault (“we”, “our”, “us”). By accessing or purchasing from epictcgvault.com, you agree to the following Terms & Conditions.
These terms apply to all visitors, customers, and anyone using our site.
If you do not agree to any part of these terms, please do not use our website.
2. Products & Authenticity
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All items sold are sealed, authentic and sourced from verified suppliers.
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Product images are for illustration; actual items may vary slightly.
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We sell Pokémon TCG, One Piece TCG, accessories, sleeves, binders, storage, and other related items.
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Product availability is not guaranteed until payment is confirmed.
3. Pricing
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All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.
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Prices may change without prior notice due to market fluctuations.
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Pre-order pricing may be adjusted based on distributor changes or supply limits.
4. Orders
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By placing an order, you confirm that the information provided is accurate.
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We reserve the right to cancel or refund any order due to:
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Out-of-stock items
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Incorrect pricing
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Fraudulent activity
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Supplier delays
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5. Payment Methods
We accept the following payment methods:
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Credit/Debit Cards (via payment gateway)
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Apple Pay / Google Pay
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Bank Transfer
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Crypto Payments (USDT, USDC, BTC, ETH)
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Cash-on-Delivery (only for selected areas if enabled)
Once payment is confirmed, your order enters processing.
6. Crypto Payment Disclaimer
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Payments made in cryptocurrency are final and non-refundable.
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If a refund is approved, it will be refunded in AED only, based on the item price at the time of purchase.
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EpicTCGVault is not liable for gains or losses due to crypto price volatility.
7. Shipping & Delivery
Please refer to our full Shipping Policy (below).
8. Pre-Orders
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When you place a pre-order, you agree to wait for the product’s official release & delivery timeline.
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Release dates may change due to distributor delays.
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Pre-order deposits or payments are non-refundable unless we fail to receive stock.
Please refer to our full Pre-Order Policy.
9. Returns & Refunds
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For returns, refunds, or damaged items, please refer to our Return & Refund Policy.
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Certain products such as opened accessories, used sleeves, or damaged packaging (from courier mishandling) may not be eligible.
10. Liability
EpicTCGVault is not responsible for:
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Delays from courier services
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Customs delays or fees (if any)
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Product defects caused by manufacturer
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Market price fluctuations of TCG products
11. Contact
Email: contact@epictcgvault.com
Website: epictcgvault.com
